Frequently Asked Questions
Everything you need to know about shopping with Furniture World.
What are your shipping and delivery options?
We offer standard curbside delivery and premium White Glove delivery. Standard shipping takes 5-10 business days, while White Glove includes professional assembly and room-of-choice placement.
Do you offer a warranty on your furniture?
Yes, all Furniture World products come with a standard 1-year limited warranty covering manufacturing defects. Extended protection plans for spills and structural damage are also available at checkout.
What is your return policy for large items?
We offer a 30-day return window. If you are not satisfied, we can arrange a pickup for a nominal restocking fee, provided the item is in its original condition.
Can I request fabric swatches before I buy?
Absolutely. We offer up to five free fabric or leather swatches to help you ensure the color and texture perfectly match your home decor before you commit to a purchase.
Is assembly required for your products?
Assembly requirements vary by product. Items like sofas usually require minimal leg attachment, while some dining tables or bed frames may require full assembly. Detailed instructions and tools are included in every box.
Do you offer financing or payment plans?
Yes, we partner with Affirm and Klarna to provide flexible monthly payment options, allowing you to pay for your furniture over 6, 12, or 24 months.